Hilti
Hilti USA
(866) 445-8827
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Tool service form


Instructions
Maintenance and repair are necessary functions of every tool's life, and Hilti strives to keep turnaround times as low as possible. If your tool is in need of service, complete the form below. We'll fax you a UPS label for shipment to your Hilti repair center.

Note: If you ship the tool in its kit box, please remove accessories such as drill bits, fasteners, etc.

Your submission will be processed within 2 hours during the working hours of 7:00AM – 4:45PM (Central Standard Time) Monday through Friday.

 

Account information
Company name:*
Hilti account number:
Address line 1:
Address line 2:
Address line 3:
City:
Zip code:
State:
Phone (i.e. 123-456-6789):*
Fax (with area code):*
Email address:*
Contact name:*
Tool information
Name of tool:*
Serial number:
Is the tool in a case?
yes
Is there a battery with the tool?
yes
Is there a battery charger?
yes
Does the tool have a nail magazine?
yes
Please provide a brief description of the service requested:
Additional information
If you would like to pre-approve service costs up to a certain amount, please tell us the maximum amount here (not applicable for Fleet Management Customers):
Purchase order for pre-approved amounts (if not applicable, please enter N/A):
Please enter any additional information here
Are you interested in learning more about how Hilti's Tool Fleet Management program can save you money on your repairs?
yes
Send me a copy of this form via email
yes

Address

Mail:
Hilti, Inc.
PO Box 21148
Tulsa, OK 74121

Phone: (866) 445-8827

Fax: (800) 879-7000